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Returns

We hope you love your Wild Warriors pieces as much as we Loved creating them for you!!

Whilst we try our very best to give you ALL of the info you need to make an informed decision,

we also understand that sometimes things don’t always work out.


Returns

// Our happiness policy lasts 30 days.

If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

// To be eligible for a return, your item must be unloved, unused, unwashed and in the same condition that you received it.

// All products must also be in the original sellable condition, unloved, unworn, unsoiled, unwashed and with all product tags attached.

// You are responsible for all shipping costs.


INTRODUCING OUR NEW 110% STORE CREDIT RETURN POLICY

// We want you to love your Wild Warriors Garments + Support Tools  as much as we love creating them!

// As of 1st July 2021, instead of an Exchange or Refund, you can return full priced items within 30 days of receiving your order and receive a 110% Store Credit to spend at wildwarriors.com.au

// Example: if you spent $100 on an item you want to return, you will receive a store credit (e-gift card) for $110 in exchange.

// Please note, items still have to be in their original sellable condition, unloved, unworn, unsoiled, unwashed and with all garment tags attached.


Exchanges (if applicable)

// If your item is defective, damaged, wrong size or change of mind we can send a replacement if stock is available or issue a refund.

// Send us an email at hello@wildwarriors.com.au with your concerns and we will follow up with your exchange as a matter of high priority to ensure our happiness guarantee policy can be met.

// You will be responsible for paying for your own shipping costs for returning your item and the shipping costs for the replacement item for change of mind or wrong size.

// We cover shipping costs if your item is defective, wrong item or damaged.

// Shipping costs are non-refundable.

// You need to use a trackable shipping service or purchase shipping insurance as we can’t guarantee that we will receive your returned item – tracking ensures a seamless exchange/return.


Refunds (if applicable)

// Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

// We will also notify you of the approval or rejection of your refund.

// If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


Late or missing refunds (if applicable):

// If you haven’t received a refund yet, first check your bank account — again.

// Then contact your credit card company; it may take some time before your refund is officially posted.

// Next contact your bank; there is often some processing time before a refund is posted.

// PayPal refunds are visible immediately.

// If you’ve done all of this and you still have not received your refund yet, please contact us at hello@wildwarriors.com.au


Sale items (if applicable)

// Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

// Each clothing item has a sizing guide, so please choose carefully.